The Dartford Crossing charge is a fee for using the Dartford-Thurrock River Crossing, which includes the QEII Bridge and the tunnels, in Kent, England. Guess the letter was sent before I paid the 5?). Surely as a statutory body they have a duty to act fairly and it seems grossly unfair to have such a tight deadline. why cant they give us information when required. Here we look at one such unofficial website named dartfordcrossingcharges.co.uk thats recently launched. Thanks. Sufficient evidence that the vehicle was in a different location at the time of the fine. We should have waited until they fined us so we had an IA number then paid using this number. On-the-spot payments have been abolished and replaced by a new scheme called Dart Charge. I have received 3 fines for one day in June but I have never used the Dartford crossing. i paid the toll a day late as it was good friday and bank holiday in one weekend and i totally forgot i crossed on the monday not the tuesday and paid on the wednesday will i be fined for this? But far more should have been done to address the change in the system. crossed last Friday. The system is wrong.it is setup so the driver fails.very easy to forget and you cannot stop to record the crossing and set up an alarm. Hit the i button and choose remind me at a location4. Let me put it in writing: Your website is rubbish and totally not mobile friendly, and your call centre staff are defensive and rude. If the penalty was your first offence you should still be offered the opportunity to pay the original 2.50 (if in a car) charge. Dont know if it is worth paying for it online? What should I do? Hi Pete, Will I win an appeal on such grounds. Im too poor to take a political stand, I just what your opinion of if you think I should pay the extra 5? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. In any case, notwithstanding the fact that the PCN has not been delivered, and the concerns I have about that, I am extremely unhappy that the situation has arisen at all. No just use the Payzone finder and make your payment. this is my first time to pay dart charge and I did not know have to pay both way and I did pay only one way not pay on return. Register a Dart Charge account: This will simply take cash from your account for crossings you make without the need to log on and make individual payments. I forgot to pay the Dart Charge, what happens now? I do not live near the bridge, do not need a credit. I have just forgotton to pay a Dart Charge on time, I paid late on line before I received a PCN 10days later I still have not received a PCN,I am told it is in the system,I am now going away for 3 weeks with no access to mail or computer what happens if it arrives tomorrow. Now I shall enjoy wasting my night trying to contact an invisible parasite who was so much easier and slave friendly to locate when paying the charge.